Giving Commitment: Employee Support Programs and the Prosocial Sensemaking Process

Author
A. M. Grant, J. E. Dutton, Brent D. Rosso
Source
Academy of Management Journal Vol. 51, No. 5
Publisher
Academy of Management Journal
Publication date
October 2008
Type
Academic Articles
Category
Leadership and Management Development
Corporate Responsibility in the Workplace
Discipline
Human Resources
Language
English
Free/Pay for content
Free
 
The objective in this article is to fill this gap by offering an expanded view of the other-interested mechanisms through which employee support programs cultivate affective organizational commitment.
Researchers in this article have assumed that employee support programs cultivate affective organizational commitment by enabling employees to receive support. Using multimethod data from a Fortune 500 retail company, researchers propose that these programs also strengthen commitment by enabling employees to give support.
Researchers find that giving strengthens affective organizational commitment through a “prosocial sensemaking” process in which employees interpret personal and company actions and identities as caring. Researchers discuss theoretical implications for organizational programs, commitment, sensemaking and identity, and citizenship behaviors.